DATA Protection Policy and DATA transfer Policy for TAMI Group Products

It is the policy of TAMI to comply with the Data Protection Acts of Ireland (1988 – 2003), the General Data Protection Regulation (GDPR) of the European Union, and the Data Protection Act 2018 of the United Kingdom. This privacy policy outlines how we handle the personal data you provide while visiting our blog, website, or app. Personal data is information that can be used alone or combined with other data to identify, contact, or locate a single person, or to identify an individual within a specific context (“Personal Data”). Please carefully read our privacy policy to understand how we collect, use, protect, or otherwise process your Personal Data in accordance with the legal requirements of both Ireland and the UK.

Personal Data Collection

When ordering or registering on our site, you may be asked to provide your name, email address, mailing address, phone number, your website, or other details to enhance your experience. In particular, we collect your email address for purposes including:

  • Sending information, responding to inquiries, and fulfilling requests or questions
  • Providing additional information about your product and/or service, as well as marketing communications, either directly or through our mailing list, even after the original transaction has concluded

Timing of Personal Data Collection

We collect Personal Data from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, or input information on our site.

Utilization of Personal Data

We may utilize the information collected when you register, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or utilize specific site features in the following ways:

  • Personalizing user experiences and delivering content and product offerings aligned with individual interests
  • Enhancing our website to provide better service
  • Assisting you more effectively in responding to customer service requests
  • Administering contests, promotions, surveys, or other site features
  • Efficiently processing transactions
  • Sending periodic emails about orders, products, and services

Protection of Visitors Personal Data

Our website undergoes regular security scans to ensure a secure browsing experience. Your Personal Data is stored securely and is accessible only to a limited number of individuals with special access rights.

Use of Cookies

Yes, we use ‘cookies’ to enhance the user experience on our site. Cookies are small files that are transferred to your computer’s hard drive through your web browser. They allow the site to recognise your browser and capture specific information. Cookies help us understand preferences based on prior or current site activity, enabling us to deliver improved services. We use cookies to:

  • Remember and process items in the shopping cart
  • Understand and save user preferences for future visits
  • Track advertisements and compile aggregate data about site traffic and interaction to offer improved site experiences and tools in the future

We may also use trusted third-party services to track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent or disable cookies through your browser settings. Disabling cookies may affect certain features, but core functionality remains intact.

Our cookie usage fully complies with the UK Privacy and Electronic Communications Regulations (PECR) and  the EU ePrivacy Directive 2011

Adverting and Targeted Marketing

At TAMI.com, we are committed to protecting your privacy and providing you with transparency regarding our practices for targeted advertising, retargeting, and remarketing. This Privacy Policy explains what information we collect, how we use it, and your choices regarding this data.

  1. Information We Collect:
  • Usage Information: When you visit TAMI.com, we collect information about your browsing behavior, including the pages you visit, the products or services you view, and your interactions with our website.
  • Device Information: We collect information about the device you use to access TAMI.com, including your unique identifier, IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to gather information about your online activities. These technologies help us understand your interests and preferences.
  1. How We Use Your Information:
  • Targeted Advertising: We use the information collected to deliver targeted advertisements based on your interests, preferences, and browsing behavior.
  • Retargeting: If you have previously visited TAMI.com and left without completing a desired action (e.g., making a purchase), we may use retargeting to show you relevant ads as you browse other websites.
  • Remarketing: We may use remarketing to reach users who have previously interacted with our website. This includes showing ads to past visitors as they browse the internet.
  1. Third-Party Partners: We work with third-party advertising partners who may collect and use information about your online activities to deliver personalized ads. These partners may use their tracking technologies and have their privacy policies.
  2. Your Choices:
  • Opt-Out: You can opt-out of targeted advertising by adjusting your browser settings to block cookies or using ad-blocking software.
  • Ad Choices: Some advertising networks provide tools that allow you to opt-out of personalized ads. Visit the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) websites to learn more.
  • Do Not Track: Some browsers offer a “Do Not Track” feature that can signal websites not to track your online activities. You can enable this feature in your browser settings.
  1. Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
  2. Security: We take reasonable measures to protect your information from unauthorized access or disclosure. However, no data transmission over the internet is completely secure, so please exercise caution when sharing personal information online.
  3. Contact Us: If you have any questions or concerns about our targeted advertising, retargeting, or remarketing practices, or wish to exercise your privacy rights, please contact us at Marketing@tami.co.uk
  4. Changes to this Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we collect and use your information.

By using TAMI.com, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website.

Third Party Disclosure

We do not sell, trade, or transfer your Personal Data outside the group without advance notice. This excludes website hosting partners and other entities assisting in operating our website, conducting business, or servicing you, as long as they agree to keep this information confidential. We may also release your Personal Data when necessary to comply with the law, enforce site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be shared with others for marketing, advertising, or other uses:

Third party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites maintain separate and independent privacy policies. We bear no responsibility or liability for the content and activities of these linked sites. However, we aim to protect the integrity of our site and welcome feedback about these sites. By using our application, you are agreeing to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms).

Trusted Third Parties Applications Function Data Processing Privacy Policy
Microsoft  Microsoft Office 365, Bing or Microsoft Advertising Data Hosting, Advertising and Web Analytics Consent data, MSCLKID, Browser language, Clicked advertisements, GUID generated by UET tag, IP address, Microsoft cookie, Page title, Referrer URL, Screen color depth, Screen resolution, UET ID tag, Page load time, Publisher/URL accesse https://privacy.microsoft.com/en-gb/privacystatement
Salesforce  Sales Cloud This is a CRM software system that provides solutions for sales, customer service and marketing. Sales Cloud: Sales Cloud is a sales application that allows companies to manage contacts, leads, opportunities, quotes and orders. Account data, Contact information https://www.salesforce.com/uk/company/privacy/
HubSpot HubSpot This is a CRM software system that provides solutions for sales, customer service and marketing. Account data, Contact information https://legal.hubspot.com/privacy-policy
Google Google Analytics, Google My Business, Google AdWords Advertising and Web analytics service Google Client ID, Click path, Date and time for visit, Device info, Location info, IP address, Pages visited, Referrer URL, Browser Info, Hostname, Browser language, Browser type, Screen resolution, Device operating system, Interaction data, User behavior, Visited URL https://policies.google.com/privacy?hl=en-US
LinkedIn  LinkedIn and Campaign Manager LinkedIn Insight Tag (LinkedIn Pixel) – Web analytics service and Advertising Contact data, Device info, IP address, Referrer, URL, Timestamp, Browser info, Employer info https://www.linkedin.com/legal/privacy-policy
Youtube  Web analytics service and Marketing Gclid, Device info, IP address, Referrer URl, Video viewed https://www.youtube.com/t/terms
Ga Connector  Google Client ID, Click path, Date and time for visit, Device info, Location info, IP address, Pages visited, Referrer URL, Browser Info, Hostname, Browser language, Browser type, Screen resolution, Device operating system, Interaction data, User behavior, Visited URL https://gaconnector.com/docs/gdpr-and-gaconnector/
Vimeo Web analytics service Gclid, Device info, IP address, Referrer URl, Video viewed https://vimeo.com/privacy
Meta Platforms Inc  Facebook and Instagram Instagram and Facebook Pixel – Web analytics service and Advertising FBClid, Ads viewed, Content viewed, Device info, geographic location, HTTP-header, Interactions with advertisement, services and product, IP address, Items clicked, Marketing info, Pages visited, Pixel ID, Referrer URL, Usage behavior, Facebook cookie info, Facebook user ID, Usage/click behavior, Browser info, Device operating system, Device ID, User agent, Browser type https://www.facebook.com/privacy/policy/
Capterra  Analytics service IP address, Unique ID, Date and time of visit, Page visited, Geographical location, Website activity https://www.capterra.com/legal/privacy-policy/
G2 Analytics service IP address, Unique ID, Date and time of visit, Page visited, Geographical location, Website activity https://legal.g2.com/privacy-policy
Usercentrics Cookie Bot Analytics service User Consent and time stamps https://www.cookiebot.com/en/privacy-policy/
  • Facebook (USA and Canada: Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, USA; all other countries: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).
  • Instagram (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).
  • Google/ YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
  • Twitter (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07 Ireland).
  • LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland).
  • Google my business, Google Analytics and Google AdWords
    • We operate a Google Account. Should you find us in this way, we use the information service offered by Google and the benefits of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”).
    • We want to point out that you use the Google site and its functions as your responsibility. Google also collects your IP address and other information on your terminal device through so-called cookies. As the operator of the Google Account, we collect information used to provide us statistical information about the use of Google services, Web Analytics and for Targeted Advertising. Google will process the data collected about you in this context and may be transferred to countries outside the European Union. Google generally describes what information it receives and how it is used in its privacy policy. Google provides more detailed information in its privacy policy:

Google and ‘Do Not Track’ Signal

Google’s advertising requirements are outlined in Google’s Advertising Principles, designed to provide a positive user experience. While Google AdSense is not enabled on our site currently, it may be in the future.

Our site currently does not honour ‘do not track’ signals or terms, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is active, due to the absence of technology for such measures.

Third Party Behavioral Tracking and Data Security Breach

Our site permits third-party behavioural tracking. Furthermore, in compliance with the Personal Data Security Breach Code of Practice approved by the Data Protection Commissioner under the Data Protection Acts of Ireland (1988 – 2018), General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR in UK ). we commit to:

  • Promptly report the extent and consequences of data breach incidents involving Personal Data to affected individuals
  • Report data breach incidents requiring notification to the Office of the Data Protection Commissioner within two (2) working days of awareness, as mandated by the Code of Practice in Ireland, and notify the Information Commissioner’s Office (ICO) within 72 hours in the UK

For inquiries or concerns about data protection, contact our Data Privacy Officer at SalesOptimize Ltd, trading as TAMI, ORHRE Camden Row,12 Camden Row, Dublin 8,D08 R9CN

Data Transfer Policy for TAMI Group Products

  1. Purpose

 

This Data Transfer Policy outlines the procedures and safeguards for the interchange of personal data from SalesOptimize UK, a subsidiary of TAMI Group Products, to SalesOptimize (Ltd) , an entity based in Ireland, with the purpose of enhancing the user experience on TAMI Group Products.

 

  1. Legal Basis for Transfer

 

The legal basis for the interchange of personal data  between SalesOptimize UK and SalesOptimize (Ltd) is based on the legitimate interests pursued by TAMI Group Products. This transfer is necessary to provide users with a seamless experience and improve the functionality of TAMI Group Products.

 

  1. Types of Data Transferred

 

The following types of personal data may be transferred from SalesOptimize UK to SalesOptimize (Ltd):

 

Name

Email address

Mailing address

Phone number

Website information

Other relevant details to enhance the user experience

Billing information

 

  1. Security Measures

 

To ensure the security and confidentiality of the transferred personal data, the following security measures will be implemented:

 

Encrypted Data Transfer: Personal data will be transferred using secure and encrypted communication channels to prevent unauthorized access during transit.

Access Controls: Access to the transferred data will be restricted to authorised personnel only, and appropriate access controls will be implemented.

Data Storage: Transferred data will be stored in secure and controlled environments with limited access.

 

  1. Safeguards for Data Transfer

 

To provide an adequate level of protection for the transferred data, SalesOptimize (Ltd) and SalesOptimize UK will implement the following safeguards:

 

Standard Contractual Clauses (SCCs): The entities will execute Standard Contractual Clauses approved by the relevant data protection authorities to ensure the lawful transfer of personal data.

Data Processing Agreement (DPA): A Data Processing Agreement will be in place between SalesOptimize (Ltd) and SalesOptimize UK, outlining their respective roles and responsibilities in relation to the data transfer.

 

  1. Data Subject Rights

 

Individuals whose personal data is transferred have the right to exercise their data subject rights, including the right to access, rectify, and erase their data. Requests related to these rights will be promptly addressed by SalesOptimize (Ltd) in accordance with applicable data protection laws.

 

  1. Notification and Reporting

 

Any changes to this data transfer policy will be communicated to relevant stakeholders. In the event of a data breach or incident affecting the transferred data, SalesOptimize (Ltd) and SalesOptimize UK will follow the appropriate breach notification procedures as required by applicable data protection regulations.

 

  1. Review and Updates

 

This Data Transfer Policy will be reviewed regularly to ensure compliance with changing data protection regulations. Any necessary updates will be made to maintain the highest standards of data protection.

 

  1.  Contact Information

 

For inquiries related to data transfers or data protection practices, please contact the Data Privacy Officer at SalesOptimize (Ltd) at dataprivacy@tami.co.uk or SalesOptimize UK at tech@tami.co.uk 

Contacting Us

You can contact TAMI about your personal data via our Data Privacy Officer by emailing them at: dataprivacy@tami.co.uk; or via post,

Data Privacy Officer, SalesOptimize Ltd trading as TAMI, Digital Office Centre, 12 Camden Row, Dublin 8, D08 R9CN, Ireland.

Data Privacy Officer, SalesOptimize Ltd trading as TAMI, Digital Office Centre, Tower 42, 25 Old Broad St, London EC2N 1HN, United Kingdom.

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