eCommerce Shipping Report: The Amazon Challenge

Amazon has grown exponentially over the last few years, especially with the introduction of Prime,
and most recently the purchase of grocery giant, Whole Foods, for $13.7 billion in June. 60% of all
online purchases in the US take place on Amazon, which is bad news for eCommerce retailers.

This report highlights just how far behind these merchants are in catching up to Amazon’s shipping
efficiency. Research has shown that customers are now more inclined to shop online based on the
availability of services such as same/next day delivery, returns, and international shipping. However,
our analysis of 500,000 US & UK-based eCommerce retailers shows that few actually offer these
services. Download the report to find out more.